As card-carrying technology types, exploring and evaluating the latest and greatest IT products and trends for our clients is what we love to do. Here’s what we’re talking about right now.
So, your job grants you the perks of working outside of the office. Working from home is a fantastic privilege, but with it comes equal responsibility. You’ll want a work-space that inspires productivity, fosters communication, and ensures cyber-security. As a remote-friendly company ourselves, we’ve put together a few safety tips …
Are you contemplating upgrading your VoIP conference room phone? Or perhaps your business still utilizes an outdated “pay per phone” system and you’re considering the shift to a VoIP cloud phone system altogether. In either case, stay tuned, because today we’re reviewing the feature rich Yealink CP960 conference room phone. …
The security and preventative maintenance of your IT system is our number one priority here at Glassen Technology Services. Rather than simply fixing a problem once it arises, we strive to create solutions that stop downtime in its tracks. One key tool in this process is the restriction of local …
Did you know that December 4th is National Cookie Day? Rather than celebrate with sweet treats, we thought we’d take the opportunity to talk about a different kind of cookie. What is a computer “cookie”? A cookie is a small holder of information. When visiting a website, that website may …
What is phishing? Phishing is a play on “fishing,” as it is a way of “throwing out bait” to see who bites. It involves sending correspondence that appears legitimate but is meant to lure a potential victim into providing personal information for nefarious purposes. Spear Phishing is more effective than …
It’s a hectic day. You have a deadline and need documents for a customer meeting tomorrow morning. Suddenly, your computer won’t connect to the printer. We understand that IT can be stressful. That’s why we’ve pulled out all the stops to make your tech interactions go as smoothly as possible. …
Microsoft has announced the retirement date of Skype for Business (SfB) Online as July 2021. This comes as no surprise to many, as Microsoft has been investing much more time in the enhancement of it’s direct replacement: MS Teams. In comparison to SfB, Teams has many more features such as …
Our 3CX VoIP phone systems give our clients the ability to specify their hold music. This hold music is played when a caller is put on hold, parked, or waiting in a queue. Therefore, there’s lots of time to make an impression (either good or bad)! Though the phone system …
Shopping for quality and affordable IT equipment can be challenging, especially when purchasing it from online stores or “big box” retailers. Is it the right hardware? Does it come with a warranty? Is it genuine and not “grey market” or counterfeit hardware? Is the hardware refurbished or used? These are …
We often hear this question being tossed around. And in short, it’s a tough one to answer. Each business has unique needs. So today, we’re here to help you consider weather Fiber is the right choice. Fiber is the Future, and it’s here for the Long Haul Our earlier versions …