Chris Wagner – Service Desk Technician Q: What is your job title and how long have you been with the company? A: I am an IT Technician and have been with the company since May of 2019. Q: What is it like working at Glassen? A: Working at Glassen is …
Employee Spotlight
Chad Klamer – Field Technician Q: What is your job title and how long have you been with the company? A: I am a Field Technician and have been with Glassen Technology Services for 7 years. Q: What is it like working at Glassen? A: Some days it can feel …
Requesting Files in OneDrive
Introduction In today’s connected world, working together is important. Whether you’re sharing documents, CAD drawings, graphic design files, or videos, sharing and collecting files easily is a must. Microsoft OneDrive, a cloud storage, and file-sharing tool, has a useful feature called “File Requests” that makes getting files from others simpler. …
Does Your Business Need Fiber Internet?
We often hear this question being tossed around. And in short, it’s a tough one to answer. Each business has unique needs. So today, we’re here to help you consider weather Fiber is the right choice. Fiber is the Future, and it’s here for the Long Haul Our earlier versions …
Understanding Fortinet Next-Generation Firewalls (NGFW) vs. Traditional Firewalls
As a small business owner, you may have heard the terms “firewall” and “next-generation firewall (NGFW)” but may not fully understand how they differ and why an NGFW might be beneficial for your business. Traditional Firewalls Traditional firewalls, also known as standard or basic firewalls, act as a barrier between …
Set Outlook Default Browser
Did Outlook suddenly & mysteriously start using MS Edge to open links? You’re not alone! Microsoft decided to push this out a few weeks ago, and ignore your default browser. Here is a quick video showing how to change this back!
Do I Really Need to Replace My Computer?
You’ve probably heard that you should replace your business computer every 5 years. However, it can be hard to wrap your head around the price tag when your aging computers seem to be “working just fine”. So, why should seemingly “okay” computers still be replaced before their 5-year mark? Today, …
How to Protect Yourself on Public Wi-Fi
When considering cyber security, the potential dangers of using public Wi-Fi networks are often overlooked. Accessing free, public internet poses safety risks that don’t exist on secure home or office networks. For example, you don’t know who set up the network or who else may be on the network with …
What is OneDrive?
Microsoft OneDrive, a key component of the Microsoft 365 suite, is a cloud-based storage service that allows users to store, share, and sync files across various devices. OneDrive is beneficial for both personal and professional use, providing seamless access to files anytime, anywhere. Storage Limitations OneDrive offers different storage capacities …
Employee Spotlight
Crystal Hess – Account & Communications Manager Q: What is your job title and how long have you been with the company? A: I am the Account & Communications Manager. I’ve been here at Glassen for roughly 8 months. Q: What is it like working at Glassen? A: So far, …










