As card-carrying technology types, exploring and evaluating the latest and greatest IT products and trends for our clients is what we love to do. Here’s what we’re talking about right now.
We often hear this question being tossed around. And in short, it’s a tough one to answer. Each business has unique needs. So today, we’re here to help you consider weather Fiber is the right choice. Fiber is the Future, and it’s here for the Long Haul Our earlier versions …
As a small business owner, you may have heard the terms “firewall” and “next-generation firewall (NGFW)” but may not fully understand how they differ and why an NGFW might be beneficial for your business. Traditional Firewalls Traditional firewalls, also known as standard or basic firewalls, act as a barrier between …
Did Outlook suddenly & mysteriously start using MS Edge to open links? You’re not alone! Microsoft decided to push this out a few weeks ago, and ignore your default browser. Here is a quick video showing how to change this back!
You’ve probably heard that you should replace your business computer every 5 years. However, it can be hard to wrap your head around the price tag when your aging computers seem to be “working just fine”. So, why should seemingly “okay” computers still be replaced before their 5-year mark? Today, …
When considering cyber security, the potential dangers of using public Wi-Fi networks are often overlooked. Accessing free, public internet poses safety risks that don’t exist on secure home or office networks. For example, you don’t know who set up the network or who else may be on the network with …
Microsoft OneDrive, a key component of the Microsoft 365 suite, is a cloud-based storage service that allows users to store, share, and sync files across various devices. OneDrive is beneficial for both personal and professional use, providing seamless access to files anytime, anywhere. Storage Limitations OneDrive offers different storage capacities …
Crystal Hess – Account & Communications Manager Q: What is your job title and how long have you been with the company? A: I am the Account & Communications Manager. I’ve been here at Glassen for roughly 8 months. Q: What is it like working at Glassen? A: So far, …
Moe Shittu – Support & Service Manager Q: What is your job title and how long have you been with the company? A: I am the Service Manager and I have been with Glassen for 13 years. Q: What is it like working at Glassen? A: It’s been an awesome …
We’re excited to offer free voicemail transcription to clients who have our MMS 3CX phone systems. With this feature, voicemails can be automatically transcribed and included in the email attachment. The transcription will also be displayed in the 3CX Web Client’s Voicemail function. The transcription service is powered by Google …
At Glassen, we offer professional recordings and music on hold voice overs through a partnership with a high-end contractor. Simply provide us with a script and we’ll take care of the rest. Our recording options include prompts, greetings, and voiceovers with music. Prices start at $60 per minute for voice …