New Plantronics Partnership

Glassen Technologies Company News

Glassen Technology Services is now a partner with Plantronics. Plantronics is widely considered the world leader in audio headsets, and our partnership allows us to offer their full catalog of headsets to our clients at competitive prices. Tried and Tested At the Glassen office, we ordered and tested many different …

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3CX Milwaukee VoIP

3CX VoIP – Gold Partner Status Achieved

Glassen Technologies Company News

Volume & Expertise Along with already being an advanced certified partner, we’re happy to announce we have achieved a gold partner status with 3CX. This partner status reflects our hard work & commitment in offering cutting edge 3CX VoIP phone systems to our clients. 3CX VoIP phone systems have become …

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How to choose your passwords

Glassen Technologies Helpdesk Tech Tips

Everything requires a password today, computers, email, phones, social networking, even thermostats! These passwords can become a huge nuisance to keep track of especially if your IT systems enforce password policies. However, few realize that within small and medium businesses passwords are often the only thing that separates your IT …

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10 Year Birthday & Our New Name

Glassen Technologies Company News

June 2016 marks our 10th year of business. This year we’ve gone through a lot of changes, most notably we’ve moved our office and changed our name. Moving forward, our new name is: Glassen Technology Services. This name change is part of a large effort to re-brand, refine, and expand …

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What you need to know about Windows 10

What you need to know about Windows 10

Glassen Technologies Helpdesk Tech Tips

Since Windows 10 was introduced on June 1, 2015, it has earned praise and accolades from many. Microsoft has also spent a great amount of money on advertising, promoting Windows 10. Here is what you need to know about Windows 10: You may upgrade from Windows 7 or Windows 8 …

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How to avoid "Microsoft Support" scammers

How to avoid “Microsoft Support” scammers

Glassen Technologies Helpdesk Tech Tips

Over the past month or two, we’ve been made aware of several instances where our customers received phone calls from “Microsoft”. It’s important to know that MICROSOFT WILL NEVER call you to report an issue with your computer. These people are simply scam artists/cybercriminals, trying to gain access to your …

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Skype for Business Overview

Skype for Business Overview

Glassen Technologies Helpdesk Tech Tips

Voice and chat communication are both faster than email, two things that Skype for business is very capable in. Avoid the inbox clutter and collaborate with your staff real-time by means of business chats, calls, video calls, or even desktop sharing sessions. Or, you may use Skype to communicate or …

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How to avoid Ransomware

How to Avoid Ransomware

Glassen Technologies Helpdesk Tech Tips

Over two years ago we wrote an article about CryptoLocker. Around that time the virus had made it menacing debut and had sent waves throughout the IT industry. CryptoLocker was named the worst virus in 10 years. So we’re here this time to write about how to avoid ransomware. In …

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