Curtis

PRESIDENT

I chose to pursue a career in IT at the early age of 15. After five years in the industry, I partnered with TJ Haggerty, Inc. to form the company in 2006. In 2018 I then became the sole owner of Glassen Technology Services. My passions for organization and technology drive me to incessantly better myself and my employees, all while growing a successful business. When I find spare time, I enjoy boating, hiking, and experimenting in the kitchen.

Moe

SUPPORT & SERVICE MANAGER

It all began at the age of seven, when I drove my parents crazy building an intruder alarm on a circuit board. Since then, I've moved up to programming and creating iOS apps in my free time. My curiosity for testing new software and the latest OS leave the functionality of personal PC in a perpetually unknown state. Fun Fact: I brew beer.

Chad

FIELD ENGINEER

My IT interests began in 1984, when my family bought a Commodore 64. I recall loading games on 5.25 floppy disks like it was yesterday. Since Getting my BS from UW Stout in Telecomm and Business Management, I've spent 13 years supporting businesses' IT needs. You'll find that I do a majority of the non-remote client support as I enjoy being hands-on. In my free time, I'm with my wife and two boys, often fishing, boating, and gardening.

Gage

SERVICE DESK LEAD

My love of technology started when I played computer games on my uncle’s computer when I was seven years old. Since then, I built my own computers, servers, and tried to get my hands on any interesting tech I could find. Professionally, I graduated from Gateway Technical College with a AAS in Computer Support and have worked in the IT industry for seven years. I am currently near completion of my BAS in Managed Information Systems from the University of Wisconsin-Parkside. I love working with technology, but I love working with people even more. Being able to help people when they are frustrated with their IT woes gives me a great deal of joy. It is always wonderful to make someone’s day by getting them back on track.

Chris

SUPPORT ENGINEER

I am a network specialist with multiple years of experience in configuring backups, cyber security, and management of workstations, Windows, and third-party software. I have an Associate of Applied Science from WCTC. Prior to IT assisting, I was an assembly technician, building hardware much like the kind I now service. In Contrast to my "techie" side, I also skateboard, create stained glass, and enjoy traveling.

Crystal

Account and Communications Manager
I am just coming back to the workforce after being a stay-at-home mom for the last 8 ½ years; it’s been an adventure to say the least! I have a BS Business Management with a concentration in Marketing. My previous experience blended both the Business side and IT side as a Technology and Data Analyst. In my free time I enjoy spending time with my family and friends, gardening, and baking with my two kids -things can get messy for sure! I’m excited to be joining this thriving team.

Zak

Office Administrator

As a Covid-Era college graduate I faced the challenges of entering the work force in 2021 and needing to integrate traditional office tasks to online platforms. As part of the Glassen team, I enjoy helping our customers solve many of the same IT difficulties that I had faced. I also enjoy detail-oriented tasks, and love helping to streamline Glassen's technical support by ordering inventory and preparing orders to ship. When I am not at work, I love to support all the local sports teams including the Brewers, Bucks, Packers, and Marquette Golden Eagles. I also enjoy playing board and card games and competitively play Catan and Cribbage online and around the Midwest.

Cahleb

Helpdesk Technician
My interest in IT began when I played my first video game in 2012, I was then hooked on the intricacy of how technology worked. I then pursued an associate degree as a Network Specialist at Gateway Technical College. Since then, I've been working to expand my knowledge and grow as much as possible in the IT industry. Some things I like outside of the tech world are volleyball, traveling and hanging out with friends & family.

Daniel

Professional Services Engineer
My interest in computers started as a kid when I first got to play SimCity 3000 on my dad’s work laptop. Since then, I have pursued making my own gaming computers for myself and close friends to this day. I got a degree in Information Science and Technology from UWM and have been working from project to project with various companies throughout my career. When I am not on the job, I like to play video games with my friends and cook.

Dillon

Professional Services Manager
I am hardworking, dedicated and enjoy expanding my knowledge in my career and personal life. I officially joined the IT world in 2017 working as a help desk technician, but my love for anything cyber related started at the age of 10. I learned how to build my first computer by helping my dad re-purpose old PC’s. Today, I find myself working in a rapidly changing field, where I can grow, teach, support and innovate through my love of technology. Outside of work, I spend time with my wife and son. We enjoy exploring the outdoors through hiking, camping and biking. I volunteer at my son’s school by teaching his class about online safety, web development and computing fundamentals. I also engage in online gaming, reading, wood and metal working.

Tim

CHAIRMAN EMERITIS & ADVISOR
Tim is an entrepreneur involved in advising several businesses. He enjoys mentoring budding entrepreneurs through close engagement with for-profit and not-for-profit boards. He is the former Chair of both the YPO Chicago and Heartland Chapters. He holds both bachelor’s and master’s degrees from Marquette University. Tim also completed post-graduate work at Northwestern’s Kellogg School of Management. Curtis is known within Tim’s family as Jr., as they joke that he might as well be Tim’s oldest child. Tim’s contribution to Glassen now mostly consists of strategic advice and counsel. He is very proud of the firm’s growing into a thriving independent business since he first met Curtis as an dynamic high schooler working for an IT company 15+ years ago.