As card-carrying technology types, exploring and evaluating the latest and greatest IT products and trends for our clients is what we love to do. Here’s what we’re talking about right now.
When planning out our annual goals, we look to find areas where we can improve. One of the areas we came up with is: Cable Management Small & Medium businesses tend to move and change quickly. We realize downtime can quickly become expensive for our clients, so we always do …
We offer secure data destruction services. Using equipment typically only found in enterprises, we can efficiently destroy sensitive data before properly recycling your old computers or media. The process we use, called degaussing is one of the very few methods that has a 100% effectiveness rate. Prevent your data from …
We hear it often. Where are my lines? It’s one of the most frequently asked questions right after customers upgrade to a new 3CX VoIP phone system. The short answer: there aren’t any. But if you’re like us, you want to know more. Let us explain how technology has advanced …
Time Warner in its Prime Before merging with Charter Communications and Bright House Networks, Time Warner Cable led the pack of internet service providers in our primary service area (Racine, Mount Pleasant, Oak Creek, Milwaukee). For many years, it offered significantly more bandwidth, or high speed internet capacity, than its …
With the popularity & use of touchscreen smartphones rising to the point of “commonality” it’s easy to think a touchscreen laptop would be a great idea. Now when say touchscreen laptop, we’re not referring to hybrid-convertibles or tablets, we’re talking about a common laptop form factor laptop with a touch enabled screen. We’ve reluctantly sold a few of these machines to our clients whom all had the best of intentions, when we followed-up with them a few weeks later – all of them reported that they did not use the touchscreen at all, or very little.
“Clutter” is considered by many an invaluable feature of Office 365 For Business. Clutter, which is automatically enabled on all mailboxes is a system that aims to keep inboxes clean of unimportant messages. The system analyzes how you interact with your email and the email’s content to determine whether you’d …
Microsoft Office is an extremely valuable software suite that most businesses use on a daily basis. There are several options on how a business may obtain licenses to use the Microsoft Office software suite. What we’d like to do is create an easy to read “cheat sheet” of sorts to …
Glassen Technology Services is now a partner with Plantronics. Plantronics is widely considered the world leader in audio headsets, and our partnership allows us to offer their full catalog of headsets to our clients at competitive prices. Tried and Tested At the Glassen office, we ordered and tested many different …
Volume & Expertise Along with already being an advanced certified partner, we’re happy to announce we have achieved a gold partner status with 3CX. This partner status reflects our hard work & commitment in offering cutting edge 3CX VoIP phone systems to our clients. 3CX VoIP phone systems have become …
Everything requires a password today, computers, email, phones, social networking, even thermostats! These passwords can become a huge nuisance to keep track of especially if your IT systems enforce password policies. However, few realize that within small and medium businesses passwords are often the only thing that separates your IT …