As card-carrying technology types, exploring and evaluating the latest and greatest IT products and trends for our clients is what we love to do. Here’s what we’re talking about right now.
It’s a hectic day. You have a deadline and need documents for a customer meeting tomorrow morning. Suddenly, your computer won’t connect to the printer. We understand that IT can be stressful. That’s why we’ve pulled out all the stops to make your tech interactions go as smoothly as possible. …
Are you contemplating upgrading your VoIP conference room phone? Or perhaps your business still utilizes an outdated “pay per phone” system and you’re considering the shift to a VoIP cloud phone system altogether. In either case, stay tuned, because today we’re reviewing the feature rich Yealink CP960 conference room phone. …
The security and preventative maintenance of your IT system is our number one priority here at Glassen Technology Services. Rather than simply fixing a problem once it arises, we strive to create solutions that stop downtime in its tracks. One key tool in this process is the restriction of local …
Did you know that December 4th is National Cookie Day? Rather than celebrate with sweet treats, we thought we’d take the opportunity to talk about a different kind of cookie. What is a computer “cookie”? A cookie is a small holder of information. When visiting a website, that website may …
What is phishing? Phishing is a play on “fishing,” as it is a way of “throwing out bait” to see who bites. Phishing involves sending correspondence that appears legitimate but is meant to lure a potential victim into providing personal information for nefarious purposes. Spear Phishing is more effective than …
Microsoft has announced the retirement date of Skype for Business (SfB) Online as July 2021. This comes as no surprise to many, as Microsoft has been investing much more time in the enhancement of it’s direct replacement: MS Teams. In comparison to SfB, Teams has many more features such as …
Our 3CX VoIP phone systems give our clients the ability to specify their hold music. This hold music is played when a caller is put on hold, parked, or waiting in a queue and can make an impression (either good or bad)! Though the phone system comes along with a …
Shopping for quality and affordable IT equipment can be challenging, especially if you are purchasing it from online stores or “big box” retailers. Is it the right hardware? Does it come with a warranty? It is genuine and not “grey market” or counterfeit hardware? Is the hardware refurbished or used? …
We often hear this question being tossed around and would no doubt agree that it’s a complex one to answer. Each business has its unique needs and is faced with divergent situations. We will be analyzing these in details and identify some insightful considerations to guide your decision. Fiber is …
Internet browsers are an important business tool. You may use them more than you realize – not just for browsing the web, but also to access applications via browser-based interfaces. Browser-based interfaces come with web applications. If you’ve ever used a cloud subscription and accessed it from a web portal, …