As card-carrying technology types, exploring and evaluating the latest and greatest IT products and trends for our clients is what we love to do. Here’s what we’re talking about right now.
Glassen offers secure data destruction services! We can efficiently destroy sensitive data before properly recycling your old computers or media. What is Degaussing? The process we use to properly destroy data on spinning disk hard drives is called degaussing and is one of the very few methods that has a …
Which Mobile Email Application is Best for Your Business? E-mail is critical to most business’s day-to-day operations. In the haste of getting employee mobile devices set up to access business e-mail, setup options are often overlooked, and key features left behind. Both Apple and Android include native email applications which …
Many companies store crucial data in Office 365 within E-Mail or OneDrive. One common misconception is that Microsoft is responsible for backing up that data, this is not the case. Microsoft recommends using third-party apps and services to regularly backup content and data in their service agreement. View the full …
As part of our IT Managed Services or “MMS” Program, we are rolling out the IRONSCALES platform. IRONSCALES, and it’s components help detect and prevent email phishing, spoofing, and impersonation attempts by using AI which dynamically learns your mailbox and communication habits. IRONSCALES provides visual warnings (see example below) within …
Chances are high you’ve seen a message from an account you hold asking if you’d like to enable two-factor authentication (2FA). It might have seemed like the account provider was trying to make your life more complicated! However, they were actually using 2FA to deliver an extra level of security …
Encryption is the coding of information – often for the purpose of making the data unreadable by an unauthorized user. The only way to access encrypted data is with a password and decryption key. Data encryption is a fairly straightforward and transparent process. We suggest that every mobile device be …
3CX has released a useful new feature – voicemail transcription to email. Many customers already use the voicemail to email feature which sends recorded voicemails to their inboxes. Now, 3CX has come together with Google Speech services to transcribe voicemails and deliver the text to your inbox along with the …
Are you a fan of wireless freedom? With the right tech, you can cut the phone cord and take your important calls anywhere. One of our favorite phone accessories is the Plantronics Savi wireless headset system. Headset Features Link your desk phone, PC and mobile calls with 3-way connectivity Manage …
Most modern-day workers rely on mobile devices to boost productivity and flexibility. Yet all too often, mobile IT management is greatly overlooked. Are your mobile devices being properly managed, supported, and secured? If not, we’re here to help. MOBILE DEVICE SECURITY When cellphones, tablets, and laptops walk out the door, …
The Switchboard is the user-friendly calling interface of 3CX VoIP phone systems. It offers multiple view options, integration, and one-click call handling capabilities. Today, we take a closer look at the 3CX Switchboard – an excellent call management tool. Switchboard Views With multiple viewing options – there’s an ideal way …