Employee Cyber Security Training

Curtis Glassen Helpdesk Tech Tips

Over the last several years, data breaches have turned from front page news – into an almost normal occurrence. Employees are your first line of defense! Unfortunately, human error causes a majority of the breaches. To help our clients, we have decided to address this growing issue and now offer …

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Outlook Focused Mailbox

Curtis Glassen Helpdesk Tech Tips

“Focused Inbox” is a feature considered by many to be an invaluable feature of the new Outlook for Office 365 . This feature is automatically enabled on all mailboxes and intelligently presorts your email. Important emails will be put in “Focused” and the rest in “Other”. How does it know? …

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Windows 7 – End Of Life

Curtis Glassen Company News

Windows 7 – Born in 2009 It’s hard to believe it’s already been 9+ years since Windows 7 was released. Many businesses clung onto it’s predecessor Windows XP as long as they could, as many of their software companies rushed to update their software to allow compatibility with the newer …

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How to identify monitor input support

Curtis Glassen Helpdesk Tech Tips

  Over the years the video input types have evolved; however many people choose to keep their monitors when they refresh their computers. This presents a challenge to us, as we need to make sure we provide the correct video cables or adapters when replacing a computer. Below is a …

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Desktop Cable Management

Curtis Glassen Company News

When planning out our annual goals, we look to find areas where we can improve. One of the areas we came up with is: Cable Management Small & Medium businesses tend to move and change quickly. We realize downtime can quickly become expensive for our clients, so we always do …

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Secure Data Destruction Services

Glassen Technologies Company News

We offer secure data destruction services. Using equipment typically only found in enterprises, we can efficiently destroy sensitive data before properly recycling your old computers or media. The process we use, called degaussing is one of the very few methods that has a 100% effectiveness rate. Prevent your data from …

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Hold the phone. Where are my lines?

Curtis Glassen Company News

We hear it often. Where are my lines? It’s one of the most frequently asked questions right after customers upgrade to a new 3CX VoIP phone system. The short answer: there aren’t any. But if you’re like us, you want to know more. Let us explain how technology has advanced …

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spectrum cable internet risks

It’s your business to know: Spectrum cable internet risks

Curtis Glassen Uncategorized

Time Warner in its Prime Before merging with Charter Communications and Bright House Networks, Time Warner Cable led the pack of internet service providers in our primary service area (Racine, Mount Pleasant, Oak Creek, Milwaukee). For many years, it offered significantly more bandwidth, or high speed internet capacity, than its …

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Truth behind touchscreen laptops

The truth behind touchscreen laptops

Glassen Technologies Helpdesk Tech Tips

With the popularity & use of touchscreen smartphones rising to the point of “commonality” it’s easy to think a touchscreen laptop would be a great idea. Now when say touchscreen laptop, we’re not referring to hybrid-convertibles or tablets, we’re talking about a common laptop form factor laptop with a touch enabled screen. We’ve reluctantly sold a few of these machines to our clients whom all had the best of intentions, when we followed-up with them a few weeks later – all of them reported that they did not use the touchscreen at all, or very little.

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Microsoft Office Logo

Microsoft Office Licensing Options for SMB’s

Glassen Technologies Helpdesk Tech Tips

Microsoft Office is an extremely valuable software suite that most businesses use on a daily basis. There are several options on how a business may obtain licenses to use the Microsoft Office software suite. What we’d like to do is create an easy to read “cheat sheet” of sorts to …

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