As card-carrying technology types, exploring and evaluating the latest and greatest IT products and trends for our clients is what we love to do. Here’s what we’re talking about right now.
We are thrilled to announce the availability of a new feature designed to make it easier for you to submit support requests. This new functionality allows you to use a desktop or task tray icon (located in the bottom right corner of your screen) to submit support requests directly from …
Technology can be frustrating, but it doesn’t have to be. At Glassen, we make technology simple and stress-free. We avoid “geek-speak” and communicate with kindness and clarity. Our skilled engineers provide excellent customer service, ensuring a pleasant tech experience. Proactive Approach to IT Challenges We prevent issues before they arise …
Daniel Slawski – Professional Services Engineer Q: What is your job title and how long have you been with the company? A: I am a Professional Services Engineer. I have been with Glassen since Mid-October of last year, so I’ve been here a little under 5 months. Q: What is …
We are pleased to announce that our new payment portal is now live! Our secure, third-party payment portal provides our clients with the following benefits: We request all clients to use our secure portal for payments instead of mailing paper checks. If you are unable to access the portal, please …
As remote work continues to expand, Virtual Private Networks (VPNs) remain a critical tool for securing access to organizational resources. However, while VPNs offer encrypted connections, they are only as secure as the methods used to authenticate users. Passwords alone are no longer enough to protect against modern cyber threats. …
As an MSP dedicated to providing cutting-edge solutions for our clients, we are thrilled to introduce our latest offering: Windows 365 and Azure Virtual Desktop. These powerful cloud-based solutions are designed to meet the needs of our SMB clients, offering flexible, scalable, and cost-effective remote access to applications and data, …
Cahleb Kozlowski – Helpdesk Technician Q: What is your job title and how long have you been with the company? A: I am a Helpdesk Technician and have been at Glassen for 1 year now! Q: What is it like working at Glassen? A: Getting to solve different problems every …
Your Gateway to Efficient, Cost-Effective Remote Computing We are thrilled to announce the launch of our latest offering as part of our Managed Monitoring and Support (MMS) Program: the MMS Thin Client Service. A Smart, Cost-Effective Solution One of the primary advantages of our MMS Thin Client Service is its …
As more businesses migrate their software and data to the cloud, the importance of managed IT services does not fade or go away. While cloud solutions offer flexibility and scalability, they also introduce unique challenges that necessitate expert management. Here’s why investing in Managed IT can be crucial for your …
Zakory Niemierowicz – Office Manager Q: What is your job title and how long have you been with the company? A: I have been the Office Manager and have worked at Glassen for 1 year now. Q: What is it like working at Glassen? A: I love working at Glassen! …