External Vulnerability Scanning

Crystal Hess Uncategorized

In today’s digital landscape, cybersecurity is a critical concern. External vulnerability scanning is a proactive approach to identifying, assessing, and mitigating potential weaknesses in an organization’s external-facing infrastructure. It’s like conducting a security health checkup, looking for weak spots that hackers might exploit. The scanning process involves preparation, scanning, analysis, …

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Elevating Communication: Azure Speech Services for Voice-Overs and Greetings in 3CX

Crystal Hess Uncategorized

We’ve begun to incorporate Azure Speech Services to produce polished and professional voice-overs and greetings within the 3CX VoIP Phone System. Through Azure’s Text-to-Speech technology, we’re able to convert your written prompts into sophisticated and lifelike speech, infusing a refined and welcoming tone into client interactions within our customers phone …

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Employee Spotlight

Crystal Hess Uncategorized

Chris Wagner – Service Desk Technician Q: What is your job title and how long have you been with the company? A: I am an IT Technician and have been with the company since May of 2019. Q: What is it like working at Glassen? A: Working at Glassen is …

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Employee Spotlight

Crystal Hess Uncategorized

Chad Klamer – Field Technician Q: What is your job title and how long have you been with the company? A: I am a Field Technician and have been with Glassen Technology Services for 7 years. Q: What is it like working at Glassen? A: Some days it can feel …

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Requesting Files in OneDrive

Crystal Hess Uncategorized

Introduction In today’s connected world, working together is important. Whether you’re sharing documents, CAD drawings, graphic design files, or videos, sharing and collecting files easily is a must. Microsoft OneDrive, a cloud storage, and file-sharing tool, has a useful feature called “File Requests” that makes getting files from others simpler. …

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Fortinet NGFW Superior Network Security

Crystal Hess Uncategorized

In today’s increasingly interconnected world, securing networks has become a paramount concern for businesses and organizations alike. As cyber threats evolve, traditional firewalls are often not sufficient to defend against sophisticated attacks. That’s where Fortinet Next-Generation Firewalls (NGFW) with Intrusion Prevention System (IPS) and Intrusion Detection System (IDS) capabilities step …

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What is OneDrive?

Crystal Hess Uncategorized

Microsoft OneDrive, a key component of the Microsoft 365 suite, is a cloud-based storage service that allows users to store, share, and sync files across various devices. OneDrive is beneficial for both personal and professional use, providing seamless access to files anytime, anywhere. Storage Limitations OneDrive offers different storage capacities …

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Employee Spotlight

Crystal Hess Uncategorized

Crystal Hess – Account & Communications Manager Q: What is your job title and how long have you been with the company? A: I am the Account & Communications Manager. I’ve been here at Glassen for roughly 8 months. Q: What is it like working at Glassen? A: So far, …

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