Employee Spotlight

Crystal Hess Uncategorized

Chris Wagner – Service Desk Technician

Q: What is your job title and how long have you been with the company?

A: I am an IT Technician and have been with the company since May of 2019.

Q: What is it like working at Glassen?

A: Working at Glassen is a team effort. Projects and tasks are designated but assistance is always there if you need help. It is a good environment to learn in.

Q: What do you like about the company culture?

A:  I like that the company culture is business yet casual. We get the job done proficiently while still having a good time doing it.

Q: What is your favorite part of the job?

A: I enjoy learning new applications and speaking to customers.

Q: What is unique about working at Glassen?

A: We can occasionally go on unique outings because we are small group like trap shooting and boating activities.

Q: How would you summarize your job?

A: As an IT Technician my essential duties include maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer peripherals. During this process we document, maintain, and upgrade hardware and software systems.

Q: What is something about you that not many people know?

A: I studied architecture and studied abroad for three months in Paris.

Q: What is your favorite hobby?

A: Occasionally in my spare time, I like to make stained glass pieces.

Q: Are you currently binge-watching any shows?

A: I enjoy watching YouTube.

Q: One thing you couldn’t live without?

A: Clearly Canadian Sparkling Water.

Q: What is something we should know about you?

A: My favorite color is green!

Get to know the rest of the team!