Did Outlook suddenly & mysteriously start using MS Edge to open links? You’re not alone! Microsoft decided to push this out a few weeks ago, and ignore your default browser. Here is a quick video showing how to change this back!
Office 365 – Outlook for Mobile
Which Mobile Email Application is Best for Your Business? E-mail is critical to most business’s day-to-day operations. In the haste of getting employee mobile devices set up to access business e-mail, setup options are often overlooked, and key features left behind. Both Apple and Android include native email applications which …
Backup for Office 365
Many companies store crucial data in Office 365 within E-Mail or OneDrive. One common misconception is that Microsoft is responsible for backing up that data, this is not the case. Microsoft recommends using third-party apps and services to regularly backup content and data in their service agreement. View the full …
IRONSCALES Email Security Platform
As part of our IT Managed Services or “MMS” Program, we are rolling out the IRONSCALES platform. IRONSCALES, and it’s components help detect and prevent email phishing, spoofing, and impersonation attempts by using AI which dynamically learns your mailbox and communication habits. IRONSCALES provides visual warnings (see example below) within …
End of Windows 7
Extended support ended January 14th 2020 END OF SUPPORT MEANS HUGE SECURITY RISKS In January of 2020, Microsoft officially discontinued all support for the operating system, including the release of important security updates. As a result, companies running Windows 7 no longer receive security updates. Current Windows 7 users are vulnerable to …
Desktop Cable Management
Is your desk space filled with messy cabling? Small & Medium businesses tend to move and change quickly. We realize downtime can quickly become expensive for our clients, so we always do whatever we can to make any equipment installation go as quickly, efficiently, and as cost effective as possible. …
Hold the phone. Where are my lines?
We hear it often. Where are my lines? It’s one of the most frequently asked questions right after customers upgrade to a new 3CX VoIP phone system. The short answer: there aren’t any. But if you’re like us, you want to know more. Let us explain how technology has advanced …
3CX VoIP – Gold Partner Status
Volume & Expertise Along with already being an advanced certified partner, we’re happy to announce we have achieved a gold partner status with 3CX. This partner status reflects our hard work & commitment in offering cutting edge 3CX VoIP phone systems to our clients. 3CX VoIP phone systems have become …
10 Year Birthday & Our New Name
June 2016 marks our 10th year of business. This year we’ve gone through a lot of changes. Most notably, we’ve moved our office and changed our name. Moving forward, our new name is: Glassen Technology Services. This name change is part of a large effort to re-brand, refine, and expand …
Popcorn!
While planning our new office, we wanted to create a fun and casual environment for both our staff and visitors. One of the ideas of our president, Curtis Glassen, was a popcorn machine. The logic was simple: most people enjoy popcorn, it’s a great office snack, and it’s easy to …