Microsoft Is Retiring SMS Authentication — What Your Business Needs to Do

Crystal HessHelpdesk Tech Tips

If your employees currently use text messages or phone calls to complete Multi-Factor Authentication (MFA), Microsoft has announced an important change you’ll want to prepare for now. Microsoft will begin retiring its built-in SMS and voice authentication services in Microsoft Entra ID and encouraging organizations to move to passkeys and …

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Why MFA Alone Isn’t Enough for Microsoft 365

Curtis GlassenHelpdesk Tech Tips

(And Why Business Premium Has Already Become the New Baseline Plan) Many business owners assume Multi Factor Authentication (MFA) fully protects their Microsoft 365 accounts. Today, that is no longer true. Most Microsoft 365 breaches do not happen because someone breaks a password. They happen because attackers steal a login …

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Outlook Focused Mailbox

Curtis GlassenHelpdesk Tech Tips

“Focused Inbox” is a feature considered by many to be an invaluable feature of Outlook for Office 365 . This feature is automatically enabled on all mailboxes and intelligently presorts your email. Important emails will be put in “Focused” and the rest in “Other”. How Does Office 365 Know? The …

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