At Glassen, we offer professional recordings and music on hold voice overs through a partnership with a high-end contractor. Simply provide us with a script and we’ll take care of the rest. Our recording options include prompts, greetings, and voiceovers with music. Prices start at $60 per minute for voice …
Most modern-day workers rely on mobile devices to boost productivity and flexibility. Yet all too often, mobile IT management is greatly overlooked. Are your mobile devices being properly managed, supported, and secured? If not, we’re here to help. MOBILE DEVICE SECURITY When cellphones, tablets, and laptops walk out the door, …
The Switchboard is the user-friendly calling interface of 3CX VoIP phone systems. It offers multiple view options, integration, and one-click call handling capabilities. Today, we take a closer look at the 3CX Switchboard – an excellent call management tool. Switchboard Views With multiple viewing options – there’s an ideal way …
When considering cyber security, the potential dangers of using public Wi-Fi networks are often overlooked. Accessing free, public internet poses safety risks that don’t exist on secure home or office networks. For example, you don’t know who set up the network or who else may be on the network with …
One of the premier features of VoIP phone systems is the ability to bring your business line anywhere you go. Today, we’re talking about the 3CX app for your smartphone and other mobile devices. The 3CX app is available for Android and iOS. You can download it for free by …
You’ve probably heard that you should replace your business computer every 5 years. However, it can be hard to wrap your head around the price tag when your aging computers seem to be “working just fine”. So, why should seemingly “okay” computers still be replaced before their 5-year mark? Today, …
So, your job grants you the perks of working outside of the office. Working from home is a fantastic privilege, but with it comes equal responsibility. You’ll want a work-space that inspires productivity, fosters communication, and ensures cyber-security. As a remote-friendly company ourselves, we’ve put together a few safety tips …
Did you know that December 4th is National Cookie Day? Rather than celebrate with sweet treats, we thought we’d take the opportunity to talk about a different kind of cookie. What is a computer “cookie”? A cookie is a small holder of information. When visiting a website, that website may …
What is phishing? Phishing is a play on “fishing,” as it is a way of “throwing out bait” to see who bites. It involves sending correspondence that appears legitimate but is meant to lure a potential victim into providing personal information for nefarious purposes. Spear Phishing is more effective than …
It’s a hectic day. You have a deadline and need documents for a customer meeting tomorrow morning. Suddenly, your computer won’t connect to the printer. We understand that IT can be stressful. That’s why we’ve pulled out all the stops to make your tech interactions go as smoothly as possible. …