It’s a hectic day. You have a deadline and need documents for a customer meeting tomorrow morning. Suddenly, your computer won’t connect to the printer. We understand that IT can be stressful. That’s why we’ve pulled out all the stops to make your tech interactions go as smoothly as possible. …
Skype for Business Replaced by Teams
Microsoft has announced the retirement date of Skype for Business (SfB) Online as July 2021. This comes as no surprise to many, as Microsoft has been investing much more time in the enhancement of it’s direct replacement: MS Teams. In comparison to SfB, Teams has many more features such as …
Outlook Focused Mailbox
“Focused Inbox” is a feature considered by many to be an invaluable feature of Outlook for Office 365 . This feature is automatically enabled on all mailboxes and intelligently presorts your email. Important emails will be put in “Focused” and the rest in “Other”. How Does Office 365 Know? The …
End of Windows 7
Extended support ended January 14th 2020 END OF SUPPORT MEANS HUGE SECURITY RISKS In January of 2020, Microsoft officially discontinued all support for the operating system, including the release of important security updates. As a result, companies running Windows 7 no longer receive security updates. Current Windows 7 users are vulnerable to …
How to identify monitor input support
Over the years the video input types have evolved; however many people choose to keep their monitors when they refresh their computers. This presents a challenge to us, as we need to make sure we provide the correct video cables or adapters when replacing a computer. Below is a …
Desktop Cable Management
Is your desk space filled with messy cabling? Small & Medium businesses tend to move and change quickly. We realize downtime can quickly become expensive for our clients, so we always do whatever we can to make any equipment installation go as quickly, efficiently, and as cost effective as possible. …
Hold the phone. Where are my lines?
We hear it often. Where are my lines? It’s one of the most frequently asked questions right after customers upgrade to a new 3CX VoIP phone system. The short answer: there aren’t any. But if you’re like us, you want to know more. Let us explain how technology has advanced …
VoIP Benefits from Switching to Fiber
Internet as We Once Knew It Before merging with Charter Communications and Bright House Networks, Time Warner Cable led the pack of internet service providers in our primary service area (Racine, Mount Pleasant, Oak Creek, Milwaukee). For many years, it offered significantly more bandwidth, or high speed internet capacity, than …
Do You Really Want a Touchscreen Laptop?
With the popularity & use of touchscreen smartphones rising to the point of “commonality” it’s easy to think a touchscreen laptop would be a great idea. Now when say touchscreen laptop, we’re not referring to hybrid-convertibles or tablets, we’re talking about a common laptop form factor laptop with a touch enabled screen. We’ve reluctantly sold a few of these machines to our clients whom all had the best of intentions, when we followed-up with them a few weeks later – all of them reported that they did not use the touchscreen at all, or very little.
Microsoft Office Licensing Options for SMB’s
Microsoft Office is an extremely valuable software suite that most businesses use on a daily basis. There are several options on how a business may obtain licenses to use the Microsoft Office software suite. What we’d like to do is create an easy to read “cheat sheet” of sorts to …