Crystal Hess – Account & Communications Manager Q: What is your job title and how long have you been with the company? A: I am the Account & Communications Manager. I’ve been here at Glassen for roughly 8 months. Q: What is it like working at Glassen? A: So far, …
Moe Shittu – Support & Service Manager Q: What is your job title and how long have you been with the company? A: I am the Service Manager and I have been with Glassen for 13 years. Q: What is it like working at Glassen? A: It’s been an awesome …
At Glassen, we offer professional recordings and music on hold voice overs through a partnership with a high-end contractor. Simply provide us with a script and we’ll take care of the rest. Our recording options include prompts, greetings, and voiceovers with music. Prices start at $60 per minute for voice …
Glassen offers secure data destruction services! We can efficiently destroy sensitive data before properly recycling your old computers or media. What is Degaussing? The process we use to properly destroy data on spinning disk hard drives is called degaussing and is one of the very few methods that has a …
Are you a fan of wireless freedom? With the right tech, you can cut the phone cord and take your important calls anywhere. One of our favorite phone accessories is the Plantronics Savi wireless headset system. Headset Features Link your desk phone, PC and mobile calls with 3-way connectivity Manage …
Most modern-day workers rely on mobile devices to boost productivity and flexibility. Yet all too often, mobile IT management is greatly overlooked. Are your mobile devices being properly managed, supported, and secured? If not, we’re here to help. MOBILE DEVICE SECURITY When cellphones, tablets, and laptops walk out the door, …
The Switchboard is the user-friendly calling interface of 3CX VoIP phone systems. It offers multiple view options, integration, and one-click call handling capabilities. Today, we take a closer look at the 3CX Switchboard – an excellent call management tool. Switchboard Views With multiple viewing options – there’s an ideal way …
VoIP, or Voice over Internet Protocol, is a phone system that offers incredible ‘big’ business features, flexibility, and scalability, at extremely affordable prices. Our customers have saved a great deal of money by switching to cloud-based VoIP business phone systems. However, we’ve found that it can be tricky to explain …
It’s a new age of productivity in the workplace. Productivity affects your internal spending, company revenue, employee retention and satisfaction, and more. Thankfully, there are many ways to increase productivity in the office. Today, we’re going to focus on IT related strategies. 1. Internet Filtering The first one is simple. …
It’s 2020 – and new technology is undoubtedly necessary for any business – big or small. In this article, we’re going to chat about four big tech ideas that are trending in the small business world. 1.Cyber security Cyber-crime is all too common, with large-scale attacks making headlines daily. For …