One of the premier features of VoIP phone systems is the ability to bring your business line anywhere you go. Today, we’re talking about the 3CX app for your smartphone and other mobile devices. The 3CX app is available for Android and iOS. You can download it for free by …
There are a few different ways companies can receive IT support: an internal IT team, a managed services provider (MSP), or via a break-fix model. Today, we’re going to compare the two outsourced options, hiring an MSP, and using break-fix services. A break-fix model means that a business only receives …
Not sure if your business’s IT security is in good shape? Then you’re in the right place, because today we’re talking tips for creating a secure computer system- with a guide to IT security. Unfortunately, cyber-crime is common in today’s world. We’re aware of what cyber-criminals are capable of. Yet, …
Are you searching for a business phone system that slashes your phone bill costs? Could your business benefit from a ‘flexible’ phone that connects to your computer, headset, and personal cell? Do you want a phone system that’s easily customizable, scalable, and feature-rich? If you answered ‘yes’ to any of …
Building your business’s IT system can feel like a huge task. It can be even more difficult to maintain the system properly, preventing downtime and assuring that your business runs smoothly. While some companies opt for an internal IT person/team, others choose to outsource an IT provider. We understand that …
So, your job grants you the perks of working outside of the office. Working from home is a fantastic privilege, but with it comes equal responsibility. You’ll want a work-space that inspires productivity, fosters communication, and ensures cyber-security. As a remote-friendly company ourselves, we’ve put together a few safety tips …
Are you contemplating upgrading your VoIP conference room phone? Or perhaps your business still utilizes an outdated “pay per phone” system and you’re considering the shift to a VoIP cloud phone system altogether. In either case, stay tuned, because today we’re reviewing the feature rich Yealink CP960 conference room phone. …
The security and preventative maintenance of your IT system is our number one priority here at Glassen Technology Services. Rather than simply fixing a problem once it arises, we strive to create solutions that stop downtime in its tracks. One key tool in this process is the restriction of local …
Did you know that December 4th is National Cookie Day? Rather than celebrate with sweet treats, we thought we’d take the opportunity to talk about a different kind of cookie. What is a computer “cookie”? A cookie is a small holder of information. When visiting a website, that website may …
What is phishing? Phishing is a play on “fishing,” as it is a way of “throwing out bait” to see who bites. It involves sending correspondence that appears legitimate but is meant to lure a potential victim into providing personal information for nefarious purposes. Spear Phishing is more effective than …