Building your business’s IT system can feel like a huge task. It can be even more difficult to maintain the system properly, preventing downtime and assuring that your business runs smoothly. While some companies opt for an internal IT person/team, others choose to outsource an IT provider. We understand that …
So, your job grants you the perks of working outside of the office. Working from home is a fantastic privilege, but with it comes equal responsibility. You’ll want a work-space that inspires productivity, fosters communication, and ensures cyber-security. As a remote-friendly company ourselves, we’ve put together a few safety tips …
Are you contemplating upgrading your VoIP conference room phone? Or perhaps your business still utilizes an outdated “pay per phone” system and you’re considering the shift to a VoIP cloud phone system altogether. In either case, stay tuned, because today we’re reviewing the feature rich Yealink CP960 conference room phone. …
The security and preventative maintenance of your IT system is our number one priority here at Glassen Technology Services. Rather than simply fixing a problem once it arises, we strive to create solutions that stop downtime in its tracks. One key tool in this process is the restriction of local …
Did you know that December 4th is National Cookie Day? Rather than celebrate with sweet treats, we thought we’d take the opportunity to talk about a different kind of cookie. What is a computer “cookie”? A cookie is a small holder of information. When visiting a website, that website may …
What is phishing? Phishing is a play on “fishing,” as it is a way of “throwing out bait” to see who bites. It involves sending correspondence that appears legitimate but is meant to lure a potential victim into providing personal information for nefarious purposes. Spear Phishing is more effective than …
It’s a hectic day. You have a deadline and need documents for a customer meeting tomorrow morning. Suddenly, your computer won’t connect to the printer. We understand that IT can be stressful. That’s why we’ve pulled out all the stops to make your tech interactions go as smoothly as possible. …
Microsoft has announced the retirement date of Skype for Business (SfB) Online as July 2021. This comes as no surprise to many, as Microsoft has been investing much more time in the enhancement of it’s direct replacement: MS Teams. In comparison to SfB, Teams has many more features such as …
Shopping for quality and affordable IT equipment can be challenging, especially when purchasing it from online stores or “big box” retailers. Is it the right hardware? Does it come with a warranty? Is it genuine and not “grey market” or counterfeit hardware? Is the hardware refurbished or used? These are …
Internet as We Once Knew It Before merging with Charter Communications and Bright House Networks, Time Warner Cable led the pack of internet service providers in our primary service area (Racine, Mount Pleasant, Oak Creek, Milwaukee). For many years, it offered significantly more bandwidth, or high speed internet capacity, than …