In the dynamic realm of productivity tools, Microsoft 365 Copilot emerges as a transformative addition, seamlessly integrated into Microsoft 365 apps to enhance your work experience. Writing Enhancement: Copilot acts as your AI-powered writing assistant, refining phrasing, correcting grammar, and sparking creativity across various tasks. Priority Access: Subscribing to Microsoft …
Breach Prevention Platform
At Glassen, we utilize the Breach Prevention Platform (BPP) to help keep our clients protected. The BPP mitigates Human Security risks, helps identify Cybersecurity risks, and meets many Compliance requirements which call for a “Reasonable Cybersecurity Program”. This continuous security program is the all-in-one solution built to establish ongoing security …
Employee Spotlight
Gage Eakins – Service Desk Lead Q: What is your job title and how long have you been with the company? A: I’m a Service Desk Lead and have worked at Glassen since 2023. Q: What is it like working at Glassen? A: Glassen is a close-knit group of enthusiastic …
External Vulnerability Scanning
In today’s digital landscape, cybersecurity is a critical concern. External vulnerability scanning is a proactive approach to identifying, assessing, and mitigating potential weaknesses in an organization’s external-facing infrastructure. It’s like conducting a security health checkup, looking for weak spots that hackers might exploit. The scanning process involves preparation, scanning, analysis, …
Elevating Communication: Azure Speech Services for Voice-Overs and Greetings in 3CX
We’ve begun to incorporate Azure Speech Services to produce polished and professional voice-overs and greetings within the 3CX VoIP Phone System. Through Azure’s Text-to-Speech technology, we’re able to convert your written prompts into sophisticated and lifelike speech, infusing a refined and welcoming tone into client interactions within our customers phone …
Employee Spotlight
Chris Wagner – Service Desk Technician Q: What is your job title and how long have you been with the company? A: I am an IT Technician and have been with the company since May of 2019. Q: What is it like working at Glassen? A: Working at Glassen is …
Employee Spotlight
Chad Klamer – Field Technician Q: What is your job title and how long have you been with the company? A: I am a Field Technician and have been with Glassen Technology Services for 7 years. Q: What is it like working at Glassen? A: Some days it can feel …
Requesting Files in OneDrive
Introduction In today’s connected world, working together is important. Whether you’re sharing documents, CAD drawings, graphic design files, or videos, sharing and collecting files easily is a must. Microsoft OneDrive, a cloud storage, and file-sharing tool, has a useful feature called “File Requests” that makes getting files from others simpler. …
Does Your Business Need Fiber Internet?
We often hear this question being tossed around. And in short, it’s a tough one to answer. Each business has unique needs. So today, we’re here to help you consider weather Fiber is the right choice. Fiber is the Future, and it’s here for the Long Haul Our earlier versions …
Fortinet NGFW Superior Network Security
In today’s increasingly interconnected world, securing networks has become a paramount concern for businesses and organizations alike. As cyber threats evolve, traditional firewalls are often not sufficient to defend against sophisticated attacks. That’s where Fortinet Next-Generation Firewalls (NGFW) with Intrusion Prevention System (IPS) and Intrusion Detection System (IDS) capabilities step …