As card-carrying technology types, exploring and evaluating the latest and greatest IT products and trends for our clients is what we love to do. Here’s what we’re talking about right now.
We’ve begun to incorporate Azure Speech Services to produce polished and professional voice-overs and greetings within the 3CX VoIP Phone System. Through Azure’s Text-to-Speech technology, we’re able to convert your written prompts into sophisticated and lifelike speech, infusing a refined and welcoming tone into client interactions within our customers phone …
Chris Wagner – Service Desk Technician Q: What is your job title and how long have you been with the company? A: I am an IT Technician and have been with the company since May of 2019. Q: What is it like working at Glassen? A: Working at Glassen is …
Chad Klamer – Field Technician Q: What is your job title and how long have you been with the company? A: I am a Field Technician and have been with Glassen Technology Services for 7 years. Q: What is it like working at Glassen? A: Some days it can feel …
Introduction In today’s connected world, working together is important. Whether you’re sharing documents, CAD drawings, graphic design files, or videos, sharing and collecting files easily is a must. Microsoft OneDrive, a cloud storage, and file-sharing tool, has a useful feature called “File Requests” that makes getting files from others simpler. …
We often hear this question being tossed around. And in short, it’s a tough one to answer. Each business has unique needs. So today, we’re here to help you consider weather Fiber is the right choice. Fiber is the Future, and it’s here for the Long Haul Our earlier versions …
In today’s increasingly interconnected world, securing networks has become a paramount concern for businesses and organizations alike. As cyber threats evolve, traditional firewalls are often not sufficient to defend against sophisticated attacks. That’s where Fortinet Next-Generation Firewalls (NGFW) with Intrusion Prevention System (IPS) and Intrusion Detection System (IDS) capabilities step …
Did Outlook suddenly & mysteriously start using MS Edge to open links? You’re not alone! Microsoft decided to push this out a few weeks ago, and ignore your default browser. Here is a quick video showing how to change this back!
You’ve probably heard that you should replace your business computer every 5 years. However, it can be hard to wrap your head around the price tag when your aging computers seem to be “working just fine”. So, why should seemingly “okay” computers still be replaced before their 5-year mark? Today, …
When considering cyber security, the potential dangers of using public Wi-Fi networks are often overlooked. Accessing free, public internet poses safety risks that don’t exist on secure home or office networks. For example, you don’t know who set up the network or who else may be on the network with …
Microsoft OneDrive, a key component of the Microsoft 365 suite, is a cloud-based storage service that allows users to store, share, and sync files across various devices. OneDrive is beneficial for both personal and professional use, providing seamless access to files anytime, anywhere. Storage Limitations OneDrive offers different storage capacities …