Outlook Focused Mailbox

Curtis Glassen Helpdesk Tech Tips

“Focused Inbox” is a feature considered by many to be an invaluable feature of Outlook for Office 365 . This feature is automatically enabled on all mailboxes and intelligently presorts your email. Important emails will be put in “Focused” and the rest in “Other”. How Does Office 365 Know? The …

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Truth behind touchscreen laptops

Do You Really Want a Touchscreen Laptop?

Curtis Glassen Helpdesk Tech Tips

With the popularity & use of touchscreen smartphones rising to the point of “commonality” it’s easy to think a touchscreen laptop would be a great idea. Now when say touchscreen laptop, we’re not referring to hybrid-convertibles or tablets, we’re talking about a common laptop form factor laptop with a touch enabled screen. We’ve reluctantly sold a few of these machines to our clients whom all had the best of intentions, when we followed-up with them a few weeks later – all of them reported that they did not use the touchscreen at all, or very little.

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Choosing Secure Passwords

Curtis Glassen Helpdesk Tech Tips

Everything requires a password today. Passwords can become a huge nuisance to keep track of, especially if your IT systems enforce password policies. However, within small-medium businesses, passwords are often the only thing that separates IT systems and data from the outside world. Because of this, it’s crucial that these …

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