Employee Spotlight

Crystal Hess Uncategorized

Daniel Slawski – Professional Services Engineer Q: What is your job title and how long have you been with the company? A: I am a Professional Services Engineer. I have been with Glassen since Mid-October of last year, so I’ve been here a little under 5 months. Q: What is …

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New Payment Portal Announcement

Crystal Hess Uncategorized

We are pleased to announce that our new payment portal is now live! Our secure, third-party payment portal provides our clients with the following benefits: We request all clients to use our secure portal for payments instead of mailing paper checks. If you are unable to access the portal, please …

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New Offering: Windows 365 and Azure Virtual Desktop

Crystal Hess Uncategorized

As an MSP dedicated to providing cutting-edge solutions for our clients, we are thrilled to introduce our latest offering: Windows 365 and Azure Virtual Desktop. These powerful cloud-based solutions are designed to meet the needs of our SMB clients, offering flexible, scalable, and cost-effective remote access to applications and data, …

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Employee Spotlight

Crystal Hess Uncategorized

Cahleb Kozlowski – Helpdesk Technician Q: What is your job title and how long have you been with the company? A: I am a Helpdesk Technician and have been at Glassen for 1 year now! Q: What is it like working at Glassen? A: Getting to solve different problems every …

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Employee Spotlight

Crystal Hess Uncategorized

Zakory Niemierowicz – Office Manager Q: What is your job title and how long have you been with the company? A: I have been the Office Manager and have worked at Glassen for 1 year now. Q: What is it like working at Glassen? A: I love working at Glassen! …

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Microsoft Bookings

Crystal Hess Uncategorized

Streamline Your Scheduling with Microsoft Bookings In today’s fast-paced world, effective time management is crucial for both individuals and businesses. Microsoft Bookings is a powerful tool designed to simplify the meeting scheduling process, making it easier to manage appointments, meetings, and service bookings. What is Microsoft Bookings? Microsoft Bookings is …

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Synchronization Limitations for iPhone Users with Microsoft 365 and Outlook Mobile App

Crystal Hess Uncategorized

For iPhone users leveraging the Microsoft 365 suite, especially those using the Outlook mobile app, navigating synchronization limitations can often feel like a tricky endeavor. This article delves into these challenges, particularly focusing on contact synchronization limitations, and offers practical workarounds to enhance productivity. One-Way Contact Synchronization The Outlook mobile …

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Windows 10 End of Life

Crystal Hess Uncategorized

EXTENDED SUPPORT ENDS OCTOBER 14th, 2025 Microsoft has announced that support for Windows 10 will end on October 14, 2025. This means that after this date, Microsoft will no longer provide security updates, bug fixes, or technical support for devices running Windows 10. While this doesn’t mean that Windows 10 …

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Unleashing Creativity and Productivity of Microsoft 365 Copilot

Crystal Hess Uncategorized

In the dynamic realm of productivity tools, Microsoft 365 Copilot emerges as a transformative addition, seamlessly integrated into Microsoft 365 apps to enhance your work experience. Writing Enhancement: Copilot acts as your AI-powered writing assistant, refining phrasing, correcting grammar, and sparking creativity across various tasks. Priority Access: Subscribing to Microsoft …

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