Glassen Technology Services is now a partner with Plantronics.
Plantronics is widely considered the world leader in audio headsets, and our partnership allows us to offer their full catalog of headsets to our clients at competitive prices.
Tried and Tested
At the Glassen office, we ordered and tested many different headsets from different manufacturers and found Plantronics to be far superior.
Some of the reasons we chose Plantronics headsets:
- Great comfort
- Best noise cancelling
- Most durable
- Extremely easy to install
Ideal for 3CX soft phone
In the process of testing the different headsets, our own support staff completely moved over from desk phones to headset-only setups. Since they are on the phone a large amount, the headsets made sense.
Some of the advantages of choosing headsets over desk phones:
- Hands Free operation allows you to also use your computer during calls (No neck kinking)
- Easier to hear
- Easier to make / take calls.
- Able to use the 3CX soft phone & utilize its features
Of course if you prefer to not use your computer and keep your desk phone – a headset may be added to your deskphone. However, we do recommend using the headsets with the 3CX softphone. This free program comes with the 3CX phone system and allows you to use your computer as a phone. Plugging in a headset to the computer to use with the softphone is extremely painless, and the program itself is very easy to use.